The problem
The organization operates a mature enterprise identity and security stack—Active Directory, federated authentication, MFA, privileged access management, and layered network protection. Leadership needed confidence that controls worked together as designed: that DNS and directory services aligned, that authentication paths were understood end to end, and that gaps between policy and practice were documented with clear remediation priorities—not buried in vendor silos or tribal knowledge.
Our approach
OWCER ran a structured access-controls assessment aligned to the organization’s identity and security domains. Each area was reviewed against current-state documentation, configuration evidence, and operational interviews—producing findings leadership could prioritize without exposing confidential internals in public materials.
- Directory services — Active Directory Domain Services topology, organizational structure, and health indicators relevant to access control and delegation
- Name resolution — integration and consistency across enterprise DNS, external authoritative services, and directory-integrated zones
- Authentication — AD DS, ADFS, MFA (SecureAuth), certificate-based access, and CyberArk privileged access management; end-to-end auth flow mapped for review
- Network protection — WAF, proxy infrastructure, FireEye network security, and F5 Big-IP load balancing as they relate to identity-aware edge controls
- Supporting controls — email security, SSO patterns, and cross-cutting observations tying identity decisions to governance and zero-trust readiness
Where AI and automation touch identity workflows, findings were framed against AI governance expectations—so access-control remediation stays compatible with emerging copilot and automation programs.
Outcomes
- Documented gaps — access-control weaknesses cataloged by domain with severity and business impact, ready for steering-committee review
- Prioritized recommendations — remediation roadmap sequenced by risk reduction and operational feasibility, not vendor checklist order
- Auth flow clarity — federated and MFA paths mapped so security, infrastructure, and application teams share a single reference for how users authenticate
- Actionable AD, DNS, and PAM findings — directory, name-resolution, and privileged-access observations leadership could assign to owners without re-opening the full assessment
“We needed more than a tool inventory—we needed to know where our access controls actually lined up and where they didn’t. The assessment gave us a prioritized list we could take to the board and to our remediation teams.”
All case studies · Client testimonials · GCCH platform case study · AI activation case study · Identity & security services · AI governance
